Slater New

Enterprise & Procurement FAQ

We work with agencies and studios that need clear pricing, paperwork, and predictable delivery.

Commercials

  • Pricing: Simple self-serve plans; contact us for team/volume needs
  • Invoicing: Self-serve receipts are available; we can provide formal invoices upon request
  • Payment methods: Major cards via our billing provider; alternative methods for annual/volume may be available
  • Taxes: Applicable taxes may be added based on your location

Contracts and policies

  • SLA/Uptime: We do not publish a public SLA; enterprise support/SLA can be discussed for larger deployments

Operations and support

  • User management: Invite teammates and control access per project
  • Environments: Publish to staging and production independently to reduce risk
  • Onboarding: We can provide checklists and live guidance for first-time rollouts

FAQs

  • Can we pay by invoice/ACH? For annual or larger agreements, yes—contact us.
  • Do you have a W-9/Tax residency form? Not at this time.
  • Do you support SSO or domain-based access? Not publicly documented; contact us for current options.
  • Where can we review uptime? Ask for recent availability and incident history; we can share summaries.
Jared Malan